CANCELLATION INFORMATION

Please see below list of FAQs regarding the 2020 Bowral Classic cancellation.
The next Bowral Classic will be held Sunday, 17 October 2021.
If your question remains unanswered, please email [email protected].

Information last updated Monday, 17 August 2020.

Why is the 2020 Bowral Classic cancelled?

Organisers of the Bowral Classic are truly saddened to announce the 2020 event has been cancelled. The event was to be held on Sunday, 18 October 2020 in the Southern Highlands of New South Wales.

This decision has not been made lightly and the event is another casualty of the global Coronavirus (COVID-19) pandemic. Organisers have followed the advice of NSW Health and the Australian Government and feel it is only fair to their loyal rider community to act decisively, offer as much notice as possible, and advise the 2020 event will not proceed.

What actions do I need to take for my Bowral Classic registration to transfer to 2021?

Your Bowral Classic registration will automatically transfer to 17 October 2021. No further action is required.

I am unable to make the 2021 event, can I get a refund?

The Refund Form closed on 6 September, 2020.

If you are currently registered for the 2020 Bowral Classic (e.g. did not cancel or defer your entry before the COVID-19 cancellation) and would like a refund, please contact the team at [email protected]

As the Refund Form has now closed, all refund requests will incur a $20 processing fee.

If you deferred your entry from 2019, you will automatically be transferred to the 2021 event. Refunds are unable to be processed for 2019 deferred entries.

I have changed credit cards or bank accounts since registering, how will I be refunded?

If there are issues when processing your refund due to card expiry or account closure, GoFundraise will get in touch with you directly to organise a refund via bank transfer.

This will be picked up automatically, you do not need to get in touch with us.

What is the deadline to receive a refund?

In order to streamline the process, we ask that all riders who wish to receive a refund complete the Refund Form by 11:59pm Sunday, 6 September 2020.

Refund requests received after this date will incur a $20 processing fee up until August 2021. To receive a refund, please email [email protected].

From August 2021 there will be no refunds for cancellations as registration kits & jerseys will be mailed out.

How long will the refund process take?

Any refunds requested will be processed between the 21st September – 6th November. Due to the volume of refunds to be processed, we will not be able to expedite any single refund over others.

If the refund to the original method of payment fails, GoFundraise will make contact in due course to obtain bank details for a direct transfer. This will be picked up automatically, you do not need to get in touch with us.

Will I receive the 2020 jersey?

If you paid for a jersey with your 2020 Bowral Classic entry and complete the Refund Form, the jersey will be refunded along with your entry fee.

If you paid for a jersey and choose to defer your entry to 2021, this will rollover and you will receive the 2021 jersey.

There will be no 2020 jerseys available for purchase.

Will I receive my 4th Year or 5th Year Rider Loyalty Offer?

If you defer your registration to Bowral Classic 2021 your loyalty offer will be carried over.

No loyalty offers will be sent out in 2020.

Can I transfer my registration to another Classic event?

To make the process as quick and seamless as possible, we will not be offering transfers to other 2021 Classic events (e.g. Mudgee Classic or Noosa Classic).

What will happen if I have made a charity donation?

Any donations made will still go to the selected charity. If a fundraiser wishes to keep their fundraising page open, they can do so. If you have further enquiries regarding charity donations, please email [email protected].